What These FAQs Actually Cover
We built this FAQ around the real questions that come up after you open an account — not a generic help document. Each answer walks through the actual step, whether that's sending a bKash payment to the account number shown in the cashier, confirming a Nagad transfer with your PIN, or checking why a Rocket withdrawal is still pending. If you're in
Dhaka or anywhere else in Bangladesh and you're using a mobile wallet to fund your account, the deposit flow is the same: open your wallet app, send to the number displayed, confirm, and the balance reflects on your account. For anything not covered here, our support team is reachable directly. We keep this page updated when the process changes, so the steps
you read here match what you'll actually see in the cashier.
- bKash
- Nagad
- Rocket
- Account Help
- Withdrawal Verification